Process
A simple experience on your end, backed by a rigorous process on ours. Toggle between views.
- 1
Brand Discovery & Onboarding
Share your brand assets, style guides, and any references that define your visual identity. We handle the rest.
- 2
Fill Out a Creative Brief
Fill out a short form with your campaign details and goals, then submit. That's it.
- 3
First Draft Delivered
Expect your first draft within 2 business days, delivered in your preferred format.
- 4
Unlimited Revisions
Request changes of any scope — we revise until you're completely satisfied.
- 5
Final Approval
Approve the design and we build it directly into your ESP, ready to send.
Frequently Asked Questions
What defines a successful email design?
A successful email design delivers a clear, concise message that instantly communicates its intent. It should guide recipients with a well-structured layout, compelling visuals, and a strong call to action — ensuring they know exactly what to do next.
What makes your designs different from other agencies?
We are experts in email design specifically. Our team has decades of cumulative experience designing for the unique requirements of the email marketing channel. We blend aesthetics with performance, ensuring every email not only looks great but also drives measurable results.
Do I need to have a defined concept for my email or can you create one?
Both ways work. If you have a concept, great — we'll bring it to life. If not, share the product or goal and we'll conceptualize a design from scratch.
How quickly can I expect the initial design?
Expect the first design draft in 1–2 business days. We value your time and aim for both efficiency and quality.
Is my current email service provider compatible with your designs?
Absolutely. Our designs are crafted to be compatible with all popular ESPs — Klaviyo, Mailchimp, HubSpot, Salesforce, Braze, Iterable, and more. If you're using a unique platform, let us know and we'll make it work.
Do I need to provide assets or can you source them?
You can share your assets, but if you don't have any, we can source or create them based on the email's requirements.
Who will be my main point of contact?
You'll communicate mainly with a designated project manager who handles feedback sessions and keeps things on track. Depending on the engagement, you may also communicate directly with our designers.
How do revisions work?
We offer unlimited revisions. Each round goes through the same internal design review and QA testing as the original draft. Our goal is to ensure you're completely satisfied with the final design.
Have more questions? Get in touch.